Terms And Conditions
When we receive your deposit and/or full
payment, we will think that you have read and agreed
the following terms and conditions. We suggest that
you'd better read them carefully before you make an
reservation with us.
Deposit and Full Payment
US$ 90/pax is required as deposit to
lock your booking with us. Pay the outstanding balance
30 days prior to your departure date.
It's OK if you want to pay the outstanding
balance in cash when your China tour actually begins.
But in that case, the deposit (US$ 90/person) is not
refundable if you cancel this tour.
Methods of Payment
We provide 2 means of your payment:
1.PayPal (with/without a PayPal account)
2.Wire Transfer(Regular Bank Transfer)
Some notes for clients who pay by
credit card only.
If you pay by credit card, we will draw
Chinese currency from your card. The card company or
bank will convert this amount to the currency that is
normally shown on your credit card.
On the website we quote in US dollar so
that you can get an idea of the tour cost. But when
you make reservation with us we will quote in RMB. We
convert US dollar to Chinese RMB.
You have our words that we won't get any
benefit from the difference appearing on your credit
In condition of revaluation of RMB, we will
keep the quotation of all tours once you have made full
payment in advance.
If you haven't made the full payment when
revaluation occurs, you need to pay the difference between
the new and old price calculated in Chinese RMB. We
promise that we won't charge more than the quotation
that have been accepted by you.
Although we will feel regretful at
your cancellation of your China tour, we understand
that there may be many reasonable conditions that you
have to do so. If you cancel the trip, you must notify
us by mail or by fax.
In event of cancellation when you just pay
a deposit to us, we won't refund it to you. But it is
applicable if you plan your China tour with us in 12
If you have made full payment before you
have to cancel your tour to China, we will make the
refundment to you as followings:
1.Cancellation received more than
30 days before departure: 10 % of tour price, but may
be applied for your next trip within 12 months.
2.Cancellation received from 20 to 30 days before departure:
10% of the tour price.
3.Cancellation received from 7 to 20 days before departure:
20% of the tour price.
4.Cancellation received from 3 to 6 days before departure:
50% of the tour price.
5.Cancellation received from 2 to 0 days before departure:
100% of the tour price.
cancellation of Yangtze River Cruise won't get any refundment.
We will make the refundment in 14 workdays since we
receive your cancellation request in written form.
There won't be any refundment if you don't
appear in your China tour. Once the tour begins, we
cannot refund you for unenjoyed service because of your
late arrival, early departure or missed days during
your China tour.
If China Great Travel cancels any tour before
the tour begins, we will make full refundment of the
money we have received.
of the Itinerary
It is free for you to
adjust the itinerary in China before you pay a deposit
to lock your booking. We will do our best to alter the
itinerary until it fits your needs. But it needs a fee
of US$ 10 per request to alter the itinerary after you
pay the deposit.
It is free for you to adjust the itinerary
in China before you pay a deposit to lock your booking.
We will do our best to alter the itinerary until it
fits your needs. But it needs a fee of US$ 10 per request
to alter the itinerary after you pay the deposit.
Travellers to China should
hold a valid passport and necessary visas or some permits
before come to China. You should get these documents
by yourself. If necessary, your trip advisor of our
website may assist you in applying there documentation,
but we bear no responsibility or liability for failed
application of these documentation.
While travelling abroad,
some potential risks are unavoidable. Travellers should
familiarize themselves with health requirements applicable
to the areas they plan to visit. They are solely responsible
to check related conditions, such as safety, vaccination
and other special requirements of health. Travellers
to Tibet should especially pay attention to its very
high altitude to avoid possible effects. They should
examine carefully that whether their blood pressure
and heart condition are suitable to travel in such a
The tour packages in
China Great Travel have already included China Life
and Tourist Accident/Casualty Insurance. Besides that
we recommend strongly that you buy full coverage travel
insurance in your own country or region. Only hotel
or flight booking cannot get this insurance.
During your tour in China, if you feel
unsatisfied with the service we provide. Please tell
your tour guide or your trip advisor so that we can
correct timely and privide better service.
Your complaint or claim for compensation
is still valid in two weeks after your China tour ends.
You may notify us by e-mail, regular mail or fax. Necessary
proofs should be provided together with your claim letter.
But we won't handle complaint made later than 14 days
after the end of your tour.
The responsibility of our website is
We are not responsible for any loss, injury, casualty
or damage because of force majeure, such as climatic
abnormity, breakdown of machinery or equipment, wars,
strikes, riots, thefts, epidemics, terrorist activities,
or any other actions, omissions or conditions beyond
China Great Travel's control.
The operation of a China tour package
includes many parties. Some of them are not directly
managed or controlled by China Great Travel, such as
cruise ship, transportation carriers, hotels and other
cooperating parties. China Great Travel is not responsible
for the loss, injury, casualty or damage caused by these
parties. But we will bear the responsibility to handle
the willful or negligent acts of our partner travel
agents for the land services.
Many China exploration tours need
travellers' carefulness and attention, such as boarding
or disembarking cruise ship, climbing mountain and exploring
remote area. Our tour guide will offer propriate help
and advice. But all the activities are practiced at
your own risk. So we are not liable for accidents which
happen after our representatives have exercised their
ChinaGreatTravel.com reserves the right to alter or
rescind hereinbefore terms and conditions with or withour